FAQS and Delivery




If you have any question please write us:

•  How do I know my order has been accepted?

•  When your payment has been received we will send you a email to confirm that your order will now be processed and advising you of estimated availability and delivery times.

•  I have not received my order acknowledgement, order confirmation or shipment notification email.

•  Please make sure that the email address on your order is correct and that the email has not been directed to a spam folder.

•  All packages are sent to the order adress.

•  Will you ship to my country?

•  We are shipping Wordwide! If you live outside EU, please contact us before placing an order.

•  How much does the shipping cost?

•  All Price are with shipping included.

•  Wich media i will receive?

•  All media are inkjet printed and media are tested and full working.

•  How do you secure shipments?

•  All media are send securely wrapped inside bubbled envelopes.

•  How long before I receive my order?

•  All orders are shipped via AIRMAIL EXPRESS! An average delivery time within EU is 6-8working days and for the rest of the world up to 14 days.

•  I still haven't received my shippment!?

•  Please, be patient and leave up to five (5-8) business days if inside EU. If you still have not received  your shipment, please contact us immediately.

•  I don't have PayPal and want to use different meaning of payment.

•  At the moment we are providing Skrill (Moneybookers) as the only payment method. We encourage everyone using PayPal because it is very worldwide spread and very secure! And it is free!